Take Your Customer Relationships to the Next Level

blog-1-img-3478
29 May

Take Your Customer Relationships to the Next Level

Question: What’s the difference between a profitable small business and an expensive hobby? Answer: Your customers. The people who buy your goods and services, allowing you to pay your bills and make a tidy little profit on the side … they matter. Without them, your business doesn’t exist -- so what are you doing to maintain and even improve your relationship with them? Whether you’ve...

blog-1-img-3429
02 Apr

Conversion Tools: Making the Sale Easier

Let’s pretend you own a brick-and-mortar business on a busy city street. The bell over the door chimes merrily, announcing the arrival of a customer. You’re there to greet them, help them find what they’re looking for, educate them on your products and services and (hopefully) make the sale. For online-only small businesses, however, that same sale -- or conversion, as it’s usually referred to...